swiss medicaWe, IMC – International Medical Center, LLC (“Swiss Medica XXI”, “Swiss Medica” “we”, “our”, and/or “us”), are concerned with the personal data protection of our clients, patients, website visitors and all other people, whose personal data we collect, use, transfer and process in different ways. The privacy of our clients is of utmost importance for us and we are committed to protecting and safeguarding your data privacy rights.
The General Data Protection Regulation (“GDPR”) was adopted on 24 May 2016 and came into force on 25 May 2018. This is a single EU-wide regulation on protecting the personal data of EU citizens. We are legally responsible for ensuring that all personal data of EU citizens that we hold and use throughout our activities are done so in a way that meets the data protection principles of the GDPR.
In order to inform you on which kind of your personal data we collect, use, store and process in any other ways, why and how we do this and what actions we undertake to keep your personal data safe, we establish and publish this Privacy Policy.
Key Definitions
“Personal data”, or “personal information” is any kind of information about you that can identify you, including name, ID, location and address, IP, phone number, any type of health data etc.
“Special category data” is a category of personal data revealing racial or ethnic origin, political opinions, and religious or philosophical beliefs, as well as genetic data, biometric data, data concerning health or data concerning sex life or sexual orientation.
“Processing” means any operation performed by us on your personal data, including gathering, usage, and storage of personal data.
“Consent” means any freely given, specific, informed and unambiguous indication that you agree to the processing of your personal data by us.
“Processor” means any person or entity that processes your personal data on our behalf and under our control.
Personal Data This Privacy Policy Applies To
This Privacy Policy applies to the personal data we collect from:
- visitors of our website Startstemcells.com;
- our patients;
- our prospective patients;
- our former patients.
The Controller of Your Personal Data and Contact Information
IMC – International Medical Center, LLC is the data controller. This means we decide how your personal data is processed and for what purposes.
IMC – International Medical Center, LLC
Legal address: Ugrinovacki put 16a, Belgrade, Serbia, 11283.
Actual address: Ugrinovacki put 16a, Belgrade, Serbia, 11283.
If you want to know what information we hold about you or if you have any other queries in relation to this Privacy Policy, please contact us in writing. Our contact information is below:
Swiss Medica XXI
Ugrinovacki put 16a, Belgrade, Serbia, 11283.
Telephone: +41 22 508 71 72.
E-mail: lisin@swissmedica21.com.
Our Data Protection Officer (“DPO”) is Ivan Lisin, lisin@swissmedica21.com. You may contact Our DPO in order to enforce your rights provided in Section 7 of this Privacy Policy or receive additional information concerning the processing of your personal data.
The Processors of Your Personal Data
A processor is any person or entity that processes your personal data on our behalf and under our control. Our processors that take part in the processing of your personal data on behalf of Swiss Medica are:
- Facebook Pixel – https://www.facebook.com/business/learn/facebook-ads-pixel
- Google Analytics – https://analytics.google.com/analytics/
- amoCRM – http://amocrm.com
- AdriaHost – https://adriahost.rs/en/
- Tilda Publishing – http://tilda.ws
- Mailchimp – http://mailchimp.com
- Jivosite – https://www.jivo
and so on.