swiss medicaIMC – International Medical Center, LLC (hereinafter “We”) uses cookie files in order to enhance the performance of the Website startstemcells.com (hereinafter “Website”), improve user interaction with this Website, and conduct analytics.
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.
The controller of your Cookies, which may be saved on your commuter is Swiss Medica XXI.
We use Cookies for the following reasons:
- Conducting different analytics (for example, pages which are most popular with users; quantity of visitors; from where visitors have come);
- Making our Website secure for users;
- Improving Website performance (for example, use cookies to see, how you interact with the Website. Also we get information about technical errors during visiting our Website);
- Finding out advertisements’ effectiveness (for example, define advertising conversion to Websites visits);
- Advertisement distribution (for example, make the ads you see more relevant to you);
- Making our Website convenient for users (for example, we can know, what language preferences you have).
When You visit our Website we ask you for permission to use cookie files for the reasons, which are written above. If you give your permission, our web server sent to your web browser a request to save and store cookie files.
After that, your web browser saves and gives us different information about you. For example, from what Internet page you got to our Website. Or what actions you made at our Website, which pages you opened. Or which advertisement you clicked on before getting to the Website.
If you don’t give permission to save and use cookie files our Website and web server won’t send a request to your web browser about cookies. So we won’t get access to different information and wouldn’t be able to personalize our Website for you and improve our services.
We use only third-party cookies. In the list below you can see, whose services we use in order to analyze cookies:
- Google Analytics (analytics.google.com)
The cookies of this service are analytical. They help us to understand, how our Website is used, which users attend it, what actions users do at the Website, for how long time users stay at the Website and similar indicators.
The list of the used cookies is shown below:
| Name of cookie | Period of validity | Description |
| _ga | 2 years | Used to distinguish users. |
| _gid | 24 hours | Used to distinguish users. |
| _gat | 1 minute | Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>. |
| AMP_TOKEN | 30 seconds to 1 year | Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service. |
| _gac_<property-id> | 90 days | Contains campaign-related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads Website conversion tags will read this cookie unless you opt out. |
| _ga | 2 years | Used to distinguish users. |
| __utma | 2 years from set/update | Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. |
| __utmt | 10 minutes | Used to throttle request rate. |
| __utmb | 30 mins from set/update | Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics. |
| __utmc | End of browser session | Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit. |
| __utmz | 6 months from set/update | Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. |
| __utmv | 2 years from set/update | Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics. |
- Yandex Metrica (metrica.yandex.com)
The cookies of this service are analytical. They help us to understand, how our Website is used, which users attend it, what actions users do at the Website, for how long time users stay at the Website and similar indicators. The available statistics include the number of users, traffic sources, and user behavior on site pages.
The list of the used cookies is shown below:
| Name of cookie | Period of validity | Description |
| yabs-sid | Until the session ends | Session ID |
| i | 1 year | Used for identifying users |
| yandexuid | ||
| _ym_visorc_* | 30 minutes | Allows Session Replay to function correctly |
| _ym_uid | 1 year | Used for identifying users |
| _ym_isad | 2 days | Detects ad blockers |
- Google Ads
The cookies of this service are marketing. They help us track the advertisement effectiveness. For example, which ads users usually click, which marketing channels are more popular, what is the conversion from click to sale and similar information.
The list of the used cookies is shown below:
| Name of cookie | Period of validity | Description |
| DoubleClick from Google | Used for improving the effectiveness of the advertisement. To adapt advertising campaigns to the interests of a specific user, to improve the quality of reporting on the results of a campaign, as well as to prevent the re-display of the same advertising to users. | Used for improving the effectiveness of the advertisement. To adapt advertising campaigns to the interests of a specific user, to improve the quality of reporting on the results of a campaign, as well as to prevent re-display of the same advertising to users. |
| Conversion | 30 days | Help us to determine how many times people who click on our ads end up requesting our services. |
- Facebook (facebook.com)
The cookies of this service are marketing. They help us track the advertisement effectiveness. For example, which ads users usually click, which marketing channels are more popular, what is the conversion from click to sale and similar information.
The list of the used cookies is shown below:
| Name of cookie | Period of validity | Description |
| datr, _js_datr, _js_reg_ext_ref, _js_reg_fb_gate | 180 days | To understand conversion tracking, for optimisation and remarketing purposes. |
- Amocrm (amocrm.com)
The cookies of this service are functional. They ensure the convenient use of the Website and interaction improvement between users and the Website. For example, automatic user authorization at the Website or user account, so he or she doesn’t need to enter data for entering.
- Jivosite (jivosite.com).
The cookies are functional. They are used for the work improvement of our communication widget.
The list of the used cookies is shown below:
| Name of cookie | Description |
| enter_ts | first visit to the Website |
| visits_count | number of visits to the Website |
| pages_count | number of pages viewed |
| refer | source of entry to the Website |
| utm | ID of the marketing campaign of the visit |
| invitation_time | the date of the previous login |
| country | country of the visitor |
| city | city of the visitor |
| close_time | time the widget was closed |
| cw_timer | time the callback request was initiated |
| callback_ping_response | cash of callback backend script response |
| use_lp | flag that enables long_pooling |
| mframe_protected | indication if iframe is forbidden |
| ab_test_group | a/b testing group flag |
| last_login | the date of previous login |
| jv_subscribe | the status of the user’s subscription to the blog |
| jv_site_utm | UTM tags indicating the marketing campaign |
| jivo_visitor_id | ID of the user |
| jv_site_lang | language of the site |
| jv_site_country_code | country code of the site |
| jv_site_partner_id | ID of the affiliate that referred the customer to JivoChat |
| jv_site_pricelist_id | ID of the price list for signup |
| jv_site_closed_popup | time the visitor to enter the site |
| jv_enter_ts_${jivo_visitor_id} | time the visitor to entered the site |
| jv_invitation_time_${jivo_visitor_id} | time that proactive invitation appeared |
| jv_visits_count_${jivo_visitor_id} | number of visits to the site |
| jv_utm_${jivo_visitor_id} | UTM tags indicating the marketing campaign |
| jv_refer_${jivo_visitor_id} | source of the visit to the site |
| jv_pages_count_${jivo_visitor_id} | number of pages viewed by the user |
We require to save and use cookies with the common information about users: from language and location to the version of web browser. In particular, we get this kind of information through cookies:
- User’s actions on the Website;
- Common information about the user including gender, age, city of location, and country;
- Browser version;
- User’s preferences (for example, things, he or she recently searched);
- The information which the user typed in the forms on our Website.
We ask for your consent before we begin to save and use cookies. If you don’t give your permission, we won’t save and use your cookies.
If you don’t want to receive cookies anymore and permit its’ usage by us you can change the browser settings and disable the possibility to receive cookies. You can see how to do it on the Website page: https://www.howtogeek.com/241006/how-to-block-third-party-cookies-in-every-web-browser/
Moreover, some third-party cookies services provide special tools for controlling their cookies. You can get more information by following the links:
- Google Analytics: http://www.google.com/analytics/learn/privacy.html
- Yandex Metrica: https://metrica.yandex.com/about/info/data-policy/
- Facebook: https://www.facebook.com/policy/cookies/
How can you contact us?
Our address: Ugrinovacki put 16a, Belgrade, Serbia, 11283.
Our telephone: +41 22 508 71 72.
E-mail: lisin@swissmedica21.com.
You can freely contact us.